Ordering

1. How do I place an order?
Placing an order is easy! Just browse our collection, select your favorite items, and add them to your cart. Head to checkout, fill in your shipping and payment details, and confirm your order—it’s that simple.

2. Can I change my order after it’s been placed?
We begin processing orders right away, so changes aren’t guaranteed. If you need to make adjustments, please email us as soon as possible at [email protected], and we’ll do our best to help.

3. How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details. You can use the provided tracking number to follow your shipment via our site or the carrier’s website.

Shipping

1. Do you ship internationally?
Yes! We proudly ship worldwide.

2. What are the shipping costs?

  • USA: $4.99

  • International: $12.99
    Shipping fees are calculated at checkout based on your location.

3. How long will it take to receive my order?

  • USA: 5–7 business days

  • International: 10–15 business days
    Shipping times may vary slightly based on your destination.

Returns & Refunds

1. What is your return policy?
If you’re not completely satisfied, you can return your order within 30 days of delivery for a full refund. Items must be unused and in original condition.

2. Who covers return shipping?
Customers are responsible for return shipping costs unless the item was damaged or defective. We recommend using a trackable service for safe return.

3. When will I receive my refund?
Once we receive and inspect your return, refunds are issued to your original payment method within 10–15 business days, depending on your bank.

Cancellations

1. Can I cancel my order?
You can cancel your order with no fees if it hasn’t been processed or shipped. If it has shipped, standard return shipping fees may apply.

Payments

1. What payment methods do you accept?
We accept Visa and MasterCard at checkout.

2. Is my payment information secure?
Absolutely. We use industry-standard encryption to keep your payment details safe and protected.

3. When will I be charged?
Your card is charged at the time of purchase.